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5 Invoicing Mistakes You Should Avoid at All Costs

Published on
July 18, 2022
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5 Invoicing Mistakes You Should Avoid at All Costs

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Sending an invoice to your clients is a crucial step for every accounting firm and freelancer. It's literally your ticket to getting paid for your services. Despite the enormous importance of invoices, many mistakes are made during the invoicing process. Here are some common invoicing mistakes that we can help you avoid.

1. Inconsistently Invoicing Your Clients

You might be thinking to yourself, "Why would I possibly want to harass my clients for payment?" Well, that's not exactly what we're suggesting here. We're not saying that you should be sending invoices on a regular basis.

When you invoice your clients consistently, as in every time you do something for them, you're showcasing your commitment to providing the best service possible. Think about it this way: Your clients have hired you to take care of their outstanding invoicing, which means they trust you to take care of the invoicing.

2. Providing Unclear Payment Terms

Ultimately, your clients aren't going to read your mind. They need to know when they are expected to pay their bills. The best way to make sure your clients know what to expect is to include payment terms in your invoice.

For example, if you ask your clients to pay you at the end of every month, then make sure to write your payment terms accordingly. If you simply send a blank invoice, your clients might assume that your payment terms are different than what they actually are.

3. Not Itemizing Services/Products

When you're sending your client an invoice, you should be as detailed as possible. This can be in the form of itemizing the services/products you provided and what they cost.

Itemizing your invoices can be helpful in different ways. For example, itemizing your invoice will help you stay organized if you're selling a product. If you fail to itemize your invoice properly, you could lose track of your products and their associated costs.

4. Not Following Up

If you're asking your clients to get their payment to you by the end of the month, you should be following up on them to remind them of the payment deadline. This can be in the form of a friendly reminder via email or a phone call (whatever you're most comfortable with).

Whether you're sending your clients an invoice for services you're offering or for products you're selling, it's essential to follow up and remind them of the payment deadline.

5. Sending Invoice to the Wrong Person

The biggest mistake any accounting professional can make when invoicing сlients is sending invoices to the wrong person.

When you don't send your invoice to the right person, you can end up missing out on payment. It's also going to put you in an awkward position with your client.

Your client might be expecting an invoice from you, only to be sent into a state of confusion when they see your invoice. At this point, they might be wondering to who they should be sending their payment.

Conclusion

As an accounting professional or freelancer, invoicing your clients is an extremely important part of your job. As a result, you want to make sure that you're sending your clients invoices that are as detailed as possible. By avoiding these mistakes, you'll make your invoicing process as smooth as possible.

The best solution to avoid some of these mistakes is to automate your processes using the right tool. Firm360 gives you the best accounting practice management software to help you with invoicing, time and billing, and document management. It's an all-in-one platform сreated specifically for accounting professionals. Book a demo today and сlear your invoicing worries.

Firm360

Canopy

Karbon

TaxDome

Best For Firms That:
Need an expert-driven, robust solution with U.S. support
Focus on tax resolution services, but also need project management
Firms operating globally that consider AI a necessity
Require support for multiple languages & desire a heavily branded client experience
Document Management
Client Portal
Integrated Time & Billing
Basic Reporting Options
Advanced Reporting Options
At some plan levels
Payment Collection via Credit Card & ACH
E-signature
Via integration
Additional fee
Piloting as of November 2024
Project Management
At some plan levels
Additional fee
Automated Workflows
Additional fee
Advanced Integration Options
At some plan levels
Dedicated Customer Success Manager
At some plan levels
Unclear
Additional fee
At some plan levels
Strong Customer Service Reputation
U.S. Based Customer Support
Unclear
Unclear
Built by Accountants, for Accountants
IRS-integrated Transcript Retrieval Tool
Additional fee
AI Integration
Straightforward Pricing
Monthly Pricing
Based on annual billing and listed prices in Nov. 2024. *Denotes "per user"
$49 - $99*

Custom pricing for 20+ users.

3-user minimum for Standard & Premium plans.
$150 - $175 base price for client engagement platform only.

PLUS

$89 - $107 for remainder of modules for first user.

Small-firm pricing available with limited capabilities.
$59 - $89*

Enterprise pricing available.

Add-ons for implementation, training, customer support & more.
$58 - $66* depending on subscription length.

Seasonal users: $85.

Basic

Popular
$96/year
Basic features for up to 10 users with everything you need.
Get started

Business

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise

$384/year
Personalised service and enterprise security for large teams.
Get started
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history

Firm360

Best For Firms That:
Need an expert-driven, robust solution with U.S. support
Document Management
Client Portal
Integrated Time & Billing
Basic Reporting Options
Advanced Reporting Options
Payment Collection via Credit Card & ACH
E-signature
Via integration
Project Management
At some plan levels
Automated Workflows
Advanced Integration Options
At some plan levels
Dedicated Customer Success Manager
At some plan levels
Strong Customer Service Reputation
U.S. Based Customer Support
Built by Accountants, for Accountants
IRS-integrated Transcript Retrieval Tool
AI Integration
Straightforward Pricing
Monthly Pricing
Based on annual billing and listed prices in Nov. 2024. *Denotes "per user"
$49 - $99*

Custom pricing for 20+ users.

3-user minimum for Standard & Premium plans.

Basic

Popular
$96/year
Basic features for up to 10 users with everything you need.
Get started

Business

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise

$384/year
Personalised service and enterprise security for large teams.
Get started
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history

Canopy

Best For Firms That:
Focus on tax resolution services, but also need project management
Document Management
Client Portal
Integrated Time & Billing
Basic Reporting Options
Advanced Reporting Options
At some plan levels
Payment Collection via Credit Card & ACH
E-signature
Additional fee
Project Management
Additional fee
Automated Workflows
Additional fee
Advanced Integration Options
Dedicated Customer Success Manager
Unclear
Strong Customer Service Reputation
U.S. Based Customer Support
Unclear
Built by Accountants, for Accountants
IRS-integrated Transcript Retrieval Tool
Additional fee
AI Integration
Straightforward Pricing
Monthly Pricing
Based on annual billing and listed prices in Nov. 2024. *Denotes "per user"
$150 - $175 base price for client engagement platform only.

PLUS

$89 - $107 for remainder of modules for first user.

Small-firm pricing available with limited capabilities.Custom pricing for 20+ users.

Basic

Popular
$96/year
Basic features for up to 10 users with everything you need.
Get started

Business

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise

$384/year
Personalised service and enterprise security for large teams.
Get started
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history

Karbon

Best For Firms That:
Firms operating globally that consider AI a necessity
Document Management
Client Portal
Integrated Time & Billing
Basic Reporting Options
Advanced Reporting Options
Payment Collection via Credit Card & ACH
E-signature
Piloting as of November 2024
Project Management
Automated Workflows
Advanced Integration Options
Dedicated Customer Success Manager
Additional fee
Strong Customer Service Reputation
U.S. Based Customer Support
Built by Accountants, for Accountants
IRS-integrated Transcript Retrieval Tool
AI Integration
Straightforward Pricing
Monthly Pricing
Based on annual billing and listed prices in Nov. 2024. *Denotes "per user"
$59 - $89*

Enterprise pricing available.

Add-ons for implementation, training, customer support & more.

Basic

Popular
$96/year
Basic features for up to 10 users with everything you need.
Get started

Business

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise

$384/year
Personalised service and enterprise security for large teams.
Get started
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history

TaxDome

Best For Firms That:
Require support for multiple languages & desire a heavily branded client experience
Document Management
Client Portal
Integrated Time & Billing
Basic Reporting Options
Advanced Reporting Options
Payment Collection via Credit Card & ACH
E-signature
Project Management
Automated Workflows
Advanced Integration Options
Dedicated Customer Success Manager
At some plan levels
Strong Customer Service Reputation
U.S. Based Customer Support
Unclear
Built by Accountants, for Accountants
IRS-integrated Transcript Retrieval Tool
AI Integration
Straightforward Pricing
Monthly Pricing
Based on annual billing and listed prices in Nov. 2024. *Denotes "per user"
$58 - $66* depending on subscription length.

Seasonal users: $85.

Basic

Popular
$96/year
Basic features for up to 10 users with everything you need.
Get started

Business

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise

$384/year
Personalised service and enterprise security for large teams.
Get started
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history

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