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7 Mistakes Accounting Firms Should Avoid at All Costs

Published on
September 15, 2022
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7 Mistakes Accounting Firms Should Avoid at All Costs

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As an accountant, you know that making mistakes can be costly–both for your business and for your clients. But did you know that there are some specific mistakes that can be particularly damaging to your accounting business? Here are seven mistakes to avoid:

1. Not Focusing on Your Core Business

As an accountant, your core business is providing quality accounting and financial services to your clients. However, it’s easy to get distracted by other aspects of running a business, such as marketing, technology, and operations. While these are all important, they should not take away from your core focus. Make sure you invest the time and resources necessary to provide the best possible accounting services to your clients.

2. Not Investing in Technology

Technology is changing the accounting profession, and those who don’t keep up will be left behind. Invest in the latest accounting software and hardware, and make sure your staff is properly trained on how to use it. This will not only improve your efficiency and productivity, but it will also give you a competitive edge.

3. Not Staying Up-to-Date on Changes in the Tax Code

The tax code is constantly changing, and as an accountant, it’s your responsibility to stay up-to-date on the latest changes. Not doing so could cost you and your clients dearly. Stay on top of the latest tax law changes by reading industry publications, attending seminars, and taking continuing education courses.

4. Not Protecting Your Data

In the age of cybercrime, it’s more important than ever to protect your data. Make sure your software is properly backed up and that you have a robust security system in place. Also, be sure to train your staff on data security best practices, such as not sharing passwords and not downloading attachments from unknown email addresses.

5. Not Diversifying Your Client Base

Diversifying your client base is one of the best ways to reduce your business risk. If you have too many clients in the same industry, you could be in trouble if that industry takes a hit. To diversify your client base, you could target a mix of small businesses and large enterprises or a mix of businesses in different industries. If you have a solid mix of clients, you’ll be in a better position to weather any storms that come your way.

6. Not Expanding Beyond Traditional Accounting Services

As an accounting firm, you may be tempted to stick with traditional accounting services, such as tax preparation and bookkeeping. However, if you want to grow your business, you need to expand beyond these services. Consider offering payroll services, financial planning services, or other services that your clients may need. By expanding your service offerings, you’ll be able to attract new clients and grow your business.

7. Not Prioritizing Client Service

Your clients are the lifeblood of your business, so you need to make sure you’re providing them with the best possible service. To do this, you need to have systems and processes in place to ensure that your clients are happy. You should also make sure you’re responsive to your client's needs and that you’re always available to answer their questions. By providing excellent client service, you’ll be able to build strong relationships with your clients and keep them coming back for more.

Conclusion

If you want to be successful in the accounting industry, you need to avoid making these common mistakes. Even something as simple as being behind on the changes in the tax code can cost a lot to your firm. Any one of these mistakes can easily lead to losing a client or damaging your reputation as a company. By avoiding these mistakes, you’ll be able to grow your business and achieve your goals.

When it comes to streamlining your organization and avoiding as many mistakes as possible, you'll need a tool that can help you achieve all that. Firm360 is the kind of accounting practice management software that will bring your firm to new heights. With its intuitive functions and state-of-the-art features, you can complete tasks correctly and efficiently. Book a demo today, and experience a CPA practice management software like no other.

Firm360

Canopy

Karbon

TaxDome

Best For Firms That:
Need an expert-driven, robust solution with U.S. support
Focus on tax resolution services, but also need project management
Firms operating globally that consider AI a necessity
Require support for multiple languages & desire a heavily branded client experience
Document Management
Client Portal
Integrated Time & Billing
Basic Reporting Options
Advanced Reporting Options
At some plan levels
Payment Collection via Credit Card & ACH
E-signature
Via integration
Additional fee
Piloting as of November 2024
Project Management
At some plan levels
Additional fee
Automated Workflows
Additional fee
Advanced Integration Options
At some plan levels
Dedicated Customer Success Manager
At some plan levels
Unclear
Additional fee
At some plan levels
Strong Customer Service Reputation
U.S. Based Customer Support
Unclear
Unclear
Built by Accountants, for Accountants
IRS-integrated Transcript Retrieval Tool
Additional fee
AI Integration
Straightforward Pricing
Monthly Pricing
Based on annual billing and listed prices in Nov. 2024. *Denotes "per user"
$49 - $99*

Custom pricing for 20+ users.

3-user minimum for Standard & Premium plans.
$150 - $175 base price for client engagement platform only.

PLUS

$89 - $107 for remainder of modules for first user.

Small-firm pricing available with limited capabilities.
$59 - $89*

Enterprise pricing available.

Add-ons for implementation, training, customer support & more.
$58 - $66* depending on subscription length.

Seasonal users: $85.

Basic

Popular
$96/year
Basic features for up to 10 users with everything you need.
Get started

Business

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise

$384/year
Personalised service and enterprise security for large teams.
Get started
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history

Firm360

Best For Firms That:
Need an expert-driven, robust solution with U.S. support
Document Management
Client Portal
Integrated Time & Billing
Basic Reporting Options
Advanced Reporting Options
Payment Collection via Credit Card & ACH
E-signature
Via integration
Project Management
At some plan levels
Automated Workflows
Advanced Integration Options
At some plan levels
Dedicated Customer Success Manager
At some plan levels
Strong Customer Service Reputation
U.S. Based Customer Support
Built by Accountants, for Accountants
IRS-integrated Transcript Retrieval Tool
AI Integration
Straightforward Pricing
Monthly Pricing
Based on annual billing and listed prices in Nov. 2024. *Denotes "per user"
$49 - $99*

Custom pricing for 20+ users.

3-user minimum for Standard & Premium plans.

Basic

Popular
$96/year
Basic features for up to 10 users with everything you need.
Get started

Business

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise

$384/year
Personalised service and enterprise security for large teams.
Get started
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history

Canopy

Best For Firms That:
Focus on tax resolution services, but also need project management
Document Management
Client Portal
Integrated Time & Billing
Basic Reporting Options
Advanced Reporting Options
At some plan levels
Payment Collection via Credit Card & ACH
E-signature
Additional fee
Project Management
Additional fee
Automated Workflows
Additional fee
Advanced Integration Options
Dedicated Customer Success Manager
Unclear
Strong Customer Service Reputation
U.S. Based Customer Support
Unclear
Built by Accountants, for Accountants
IRS-integrated Transcript Retrieval Tool
Additional fee
AI Integration
Straightforward Pricing
Monthly Pricing
Based on annual billing and listed prices in Nov. 2024. *Denotes "per user"
$150 - $175 base price for client engagement platform only.

PLUS

$89 - $107 for remainder of modules for first user.

Small-firm pricing available with limited capabilities.Custom pricing for 20+ users.

Basic

Popular
$96/year
Basic features for up to 10 users with everything you need.
Get started

Business

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise

$384/year
Personalised service and enterprise security for large teams.
Get started
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history

Karbon

Best For Firms That:
Firms operating globally that consider AI a necessity
Document Management
Client Portal
Integrated Time & Billing
Basic Reporting Options
Advanced Reporting Options
Payment Collection via Credit Card & ACH
E-signature
Piloting as of November 2024
Project Management
Automated Workflows
Advanced Integration Options
Dedicated Customer Success Manager
Additional fee
Strong Customer Service Reputation
U.S. Based Customer Support
Built by Accountants, for Accountants
IRS-integrated Transcript Retrieval Tool
AI Integration
Straightforward Pricing
Monthly Pricing
Based on annual billing and listed prices in Nov. 2024. *Denotes "per user"
$59 - $89*

Enterprise pricing available.

Add-ons for implementation, training, customer support & more.

Basic

Popular
$96/year
Basic features for up to 10 users with everything you need.
Get started

Business

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise

$384/year
Personalised service and enterprise security for large teams.
Get started
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history

TaxDome

Best For Firms That:
Require support for multiple languages & desire a heavily branded client experience
Document Management
Client Portal
Integrated Time & Billing
Basic Reporting Options
Advanced Reporting Options
Payment Collection via Credit Card & ACH
E-signature
Project Management
Automated Workflows
Advanced Integration Options
Dedicated Customer Success Manager
At some plan levels
Strong Customer Service Reputation
U.S. Based Customer Support
Unclear
Built by Accountants, for Accountants
IRS-integrated Transcript Retrieval Tool
AI Integration
Straightforward Pricing
Monthly Pricing
Based on annual billing and listed prices in Nov. 2024. *Denotes "per user"
$58 - $66* depending on subscription length.

Seasonal users: $85.

Basic

Popular
$96/year
Basic features for up to 10 users with everything you need.
Get started

Business

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise

$384/year
Personalised service and enterprise security for large teams.
Get started
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history

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